Policy for Digital Products

Last updated on 1/18/2026

Digital Products Only

All products sold on this website are digital products (for example: downloads, files, or online resources). No physical items are shipped.

All Sales Are Final

Because our products are delivered digitally and cannot be “returned,” all sales are generally final and non‑refundable.
By completing a purchase, you agree that you will not request a refund or chargeback except in the cases listed below.

Exceptions (When We May Offer a Refund)

We may, at our discretion or where required by law, offer a refund if:

• You were charged more than once for the same product

• You never received access to the product (and our support team cannot resolve the issue)

• The product file is corrupted or unusable, and we cannot provide a working replacement

In these cases, please contact us within three days of your purchase with your order details.

Technical Issues

If you have trouble accessing or downloading your product:

• Check your email (including spam/junk folders) for the download link

• Make sure your device and software meet the basic requirements listed on the product page (if applicable)

If you still cannot access your purchase, contact us and we will help you resolve the issue.

How to Request Help or an Exception

To request help with a digital product or ask about a possible refund exception, please contact us at info@dinkslifestyle.com. Please include your name, order date, product name, and a brief description of the issue.